Shipping policy
*Shipping Policy:
We are proud to offer free shipping worldwide! Please note that it takes an average of 3 to 5 business days for us to complete your order before it is shipped. Rest assured that we are doing our best to get your order to you as quickly as possible! Once your order has shipped, the estimated delivery time is 7 to 15 business days, depending on your country or region. Please consider that any holidays, natural disasters or epidemics may affect delivery times.
For pre-order or backordered items.
If your order includes pre-order or backorder items, we will ship any items we have in stock immediately and will ship pre-order or backorder items as soon as we have them in stock. Therefore, if you order multiple items in an order and receive only a portion of the items, please do not worry, you will receive the other items soon.
Tracking your order.
If you provided your cell phone number, you will receive a confirmation email and/or text message with a tracking ID and a link to track your package's itinerary. To track your package, you can visit our tracking page.
Tracking information takes 1 to 3 business days to display.
Incorrect address disclaimer.
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct incorrect shipping addresses. Contact us at Please contact us immediately chen-nuo999@outlook.com. If you believe you have provided an incorrect shipping address.
Returns.
By placing an order with the cndiystore, you will be responsible for shipping costs to return it to the cndiystore. For more information on how to return an item, please see our Refund Policy.
We are proud to offer free shipping worldwide! Please note that it takes an average of 3 to 5 business days for us to complete your order before it is shipped. Rest assured that we are doing our best to get your order to you as quickly as possible! Once your order has shipped, the estimated delivery time is 7 to 15 business days, depending on your country or region. Please consider that any holidays, natural disasters or epidemics may affect delivery times.
For pre-order or backordered items.
If your order includes pre-order or backorder items, we will ship any items we have in stock immediately and will ship pre-order or backorder items as soon as we have them in stock. Therefore, if you order multiple items in an order and receive only a portion of the items, please do not worry, you will receive the other items soon.
Tracking your order.
If you provided your cell phone number, you will receive a confirmation email and/or text message with a tracking ID and a link to track your package's itinerary. To track your package, you can visit our tracking page.
Tracking information takes 1 to 3 business days to display.
Incorrect address disclaimer.
It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct incorrect shipping addresses. Contact us at Please contact us immediately chen-nuo999@outlook.com. If you believe you have provided an incorrect shipping address.
Returns.
By placing an order with the cndiystore, you will be responsible for shipping costs to return it to the cndiystore. For more information on how to return an item, please see our Refund Policy.